Delaware Liberal

Verizon Wireless

Update:

I recieved a call from Verizon Tonight! 

They said F-off.  You signed a contract.  Instead of the $175 cancellation fee they would waive…are you ready?….they would waive $5 a month for each month I have had the line.  12 x 5 = 60.  Not sure how $5 a month equals $175 though.  They did also offer to allow me to suspend my account for 90 days while I got my shit back together and hopefully could repay them again.

So….on to the Email Bomb As suggested by Mark H. 

Unreal. 

Previously….on 11/08/2008 I wrote:

So, in an effort to curb some bills I contacted Verizon Wireless hoping I would be able to cancel one line to save maybe $20 a month. I am currently jobless (had an interview Friday) and am trying to get ahead of bills before they can pile up and I could possibly fall behind.

Last year for Christmas, I added a line for my daughter and thought at the time she could handle this luxury item and maintain a decent grade point average. A bad report card and being out of work are 2 perfect reasons to shit can one phone line and save some money.

I called Verizon Wireless and asked them if I could cut the line due to being unemployed and needing to cut back on bills.

NO.

There wasn’t even room to wiggle. But they were nice enough to offer me the option to change my minute plan, but that would result in renewing my contract I believe….

Well thanks for trying. I’m half tempted to stop paying Verizon altogether. But first I will be writing them a letter explaining how idiotic a policy they have to not allow a customer to cancel 1 phone line, that has been with them for 7 years, never been late and currently has 4 phones, 5 actually if you count the house line and I am Direct TV customer.

Gotta love 2 year contracts. I am no contract lawyer, but it seems to me that a decent customer rights advocate should be able to rid the people of these excessive bonds.

FROM THEIR WEBSITE:

Headquartered in Basking Ridge, N.J., Verizon Wireless has the largest number of retail customers in the industry and is the most profitable wireless company in the U.S. The company is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD).
Customers: 70.8 Million
Employees: 71,000
Annual Revenue: $43.9 Billion
 

 

 

 

Verizon Wireless built and operates the nation’s most reliable wireless network. It is the only major carrier with a 30-day network test-drive pledge that pays for calls if a customer isn’t satisfied and switches to another carrier.

 

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